We cooperate with major international shipping companies and adopt different shipping methods according to needs. We usually ship by express services such as DHL/Fedex/USPS/4PX/YunExpress/ Note: During the pandemic, the shipping speed is not stable.
DHL: a world-renowned postal and logistics group.
FedEx: An international courier group that provides overnight delivery, ground delivery, heavy cargo delivery, document copying and logistics services.
USPS: A state-owned delivery company in the United States, whose business covers mail delivery, package delivery, cargo transportation, postal services, etc., and can provide online services.
4PX: A logistics supply chain service provider with international logistics and global warehousing services as its core, it is a professional international express public platform operator, providing international express channels and system platform services for customers and partners.
YunExpress: A professional cross-border e-commerce logistics service provider, mainly providing express services (letters or commodities); pipeline transportation; freight; logistics transportation; commodity packaging; sea transportation; automobile transportation; cargo storage and other services.
It may take longer in some regions. While this is beyond our control, we will do our best to ensure that each package arrives safely and smoothly.
Shipping time We will ship within 3 business days. All shipping times from order placement to receipt are estimated to be 10 - 20 days. Remote areas will incur additional logistics costs, and at the same time, the delivery time will be longer, and there is also the risk of loss of goods. We will email you a tracking number once your order has shipped. You can check the status of the package and detailed waybill information according to the waybill number. If you do not receive your tracking number within 5 days of placing your order, the email may be classified as spam. If found, please contact us immediately. Regarding the tracking number, due to the time difference, it may take a few days for the express website to take effect.
Estimated shipping time:
Africa: 15-35 days
South Africa: 15-22 days
US: 10-17 days
Europe and Australia: 10-15 days
local delivery
The local dealer will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for safekeeping within 15-25 days. At the same time, customers need to pick up the package by themselves. Otherwise, the product will be returned to the sender, our logistics company.
Fitgon will not be able to provide refunds or resend if you do not process undelivered orders or packages destroyed by the shipping company.
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